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Douglas Bencomo

Maduro & Curiel's Bank

As a Computer System Engineer and CISO of the MCB Group, Douglas Bencomo is driven by a passion for technology and a steadfast commitment to its safe and responsible use. Leveraging his strong background in cybersecurity governance, risk management, and systems integration, he actively advocates for and spearheads efforts to enhance cyber resilience and build digital trust in the financial sector, with a keen focus on the secure adoption of emerging technologies such as AI.

Navigating Data Breach Response & Crisis Communication: From Chaos to Operational Resilience

Modern cyber incidents are far more than technical glitches—they are enterprise-wide operational crises that test an organization's legal, regulatory, and reputational standing. This session explores how leading organizations move from reactive panic to structured operational resilience. Attendees will examine strategic frameworks for rapid technical containment, forensic evidence preservation, and cross-functional decision-making under high-pressure conditions. We will also address the critical balance between strict regulatory compliance and calibrated stakeholder communications that preserve market trust and legal privilege.


Key Takeaways

  • Establish a Unified Incident Command Structure: Learn how to synchronize technical, legal, executive, and communications teams into a seamless decision-making body during an active breach.

  • Master Containment & Forensic Integrity: Understand why premature system restoration risks network reinfection and evidence destruction, and how to execute disciplined containment instead.

  • Deliver Calibrated Crisis Communication: Gain actionable strategies for providing transparent, action-oriented updates to stakeholders while protecting attorney-client privilege and meeting mandatory reporting deadlines.

  • Drive Proactive Resilience: Discover how pre-engaging legal and forensic vendors alongside conducting regular scenario-based tabletop exercises significantly reduces breach recovery costs and operational downtime.

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